Privacy Policy

Last Updated: 7 Sep 2023

At Cogny, we take your privacy seriously. This Privacy Policy outlines how Codexo SAS, a company based in Compiegne, France ("Codexo," "we," or "us"), collects, uses, and protects your personal information when you use our software as a service (SaaS) platform, Cogny ("Service"). By using Cogny, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 User-Provided Information

When you create an account on Cogny, we collect the following information:

  • Name: We collect your full name.
  • Email: We collect your email address.
  • Company: We collect your company name (if applicable).

1.2 Automatically Collected Information

We may also collect certain information automatically when you use Cogny, including:

  • Usage Data: We collect data about your interactions with Cogny, such as your activity on the platform and the features you use.
  • Device Information: We collect information about your device, including its type, operating system, and browser.
  • Log Data: We collect server log information, including IP address, browser type, and referral URLs.

1.3 Third-Party Data

We may collect data from third-party services, such as Google Analytics and Hotjar, to improve the user experience and analyze usage patterns.

2. How We Use Your Information

We use your information for the following purposes:

  • User Account: To create and manage your Cogny account.
  • Service Improvement: To analyze usage data and improve the Service.
  • Communication: To respond to your inquiries and provide customer support.
  • Security: To protect against unauthorized access and maintain the security of our Service.

3. Data Sharing

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:

  • Service Providers: We may share your data with third-party service providers who assist us in delivering our Service.

4. Data Security

We take data security seriously and employ industry-standard measures to protect your information. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

5. Your Rights

You have the right to:

  • Access your personal information.
  • Correct any inaccuracies in your information.
  • Request the deletion of your data.
  • Object to the processing of your data.

6. Cookies

We use cookies to enhance your user experience. You can manage your cookie preferences in your browser settings.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: info@cogny.so